# Quick Start

After installing the app on your platform, you are ready to create your first customiser! This guide walks you through the steps to get up and running smoothly.

- Source URL: https://www.signcustomiser.com/help/get-started/quick-start/
- Markdown URL: https://www.signcustomiser.com/help/get-started/quick-start.md
- Category: Get Started
- Last updated: 2026-03-12

## Article

After installing the app on your platform, you are ready to create your first customiser!

This guide walks you through the steps to get up and running smoothly.

## Step 1: Before You Create Your First Customiser

How you set up your customiser depends on how you source your signs.

### If You Are a Dropshipper

We provide a list of recommended sign manufacturers who offer ready-to-use templates. These templates come preconfigured with options and pricing that match their manufacturing costs.

Even though these templates allow you to start selling immediately, we recommend familiarising yourself with the different sign types and pricing models we offer. This will help you better understand how your customiser works and make it easier to manage or adjust it in the future.

### If You Manufacture Signs or Work Directly With a Supplier

If you manufacture signs in-house or already have a trusted manufacturing partner, this guide will help you enter your own sizes, pricing, and options into your customiser.

Before continuing, gather the following information:

-   Pricing structure

-   Available sizes

-   Sign types

-   Fonts and colours

-   Optional components (e.g., backboards, mounting options)

## Step 2: Decide Sign Type

Decide which sign types you want to offer.

Supported sign types include:

-   [Neon signs](https://demo.signcustomiser.com/pages/neon-sign-advanced-model)

-   [Arcylic letter signs](https://demo.signcustomiser.com/products/3d-channel-letter)

-   [Metal letter signs](https://demo.signcustomiser.com/products/2d-channel-letter)

-   [Wood letter signs](https://demo.signcustomiser.com/products/wood-letter-sign-demo)

-   [Aluminium signs](https://demo.signcustomiser.com/products/aluminium-sign)

-   [Wood frames](https://demo.signcustomiser.com/products/wooden-sign)

-   [Lightboxes](https://demo.signcustomiser.com/pages/rectangle-lightbox)

## Step 3: Choosing the Right Pricing Model for Your Sign

Start by reviewing how your manufacturer prices signs. Consider whether pricing is based on:

-   Number of characters

-   Amount of material used

-   Total sign area

-   Fixed dimensions

-   Custom sizing

### Available Letter Pricing Models

We currently offer three **Letter Pricing** models that you can choose to set pricing:

-   [Simple Letter Model](../../pricing-and-sizing/getting-started-with-the-simple-letter-model/)

-   [Advanced Letter Model](../../pricing-and-sizing/getting-started-with-the-advanced-model/)

-   [Frame fit Model](../../pricing-and-sizing/frame-fit-model/)

The key difference between these models is how **size** and **price** are calculated. All other features are shared across models.

-   [Compare the models](https://www.signcustomiser.com/letter-models/)

-   [View the Simple Letter demo](https://demo.signcustomiser.com/pages/neon-sign-fixed-width-model)

-   [View the Advanced Letter demo](https://demo.signcustomiser.com/pages/neon-sign-advanced-model)

-   [View Frame Fit Model demo](https://demo.signcustomiser.com/products/wooden-sign)
    ​

<div class="intercom-interblocks-callout" style="background-color: #feedaf80; border-color: #fbc91633;"><p class="no-margin"><b>Need help choosing a model?</b></p><p class="no-margin">If you are unsure which pricing model is right for your business, contact our support team for help or book a call. We are happy to help.</p></div>

## Step 4: Create Your First Customiser

Once you have selected the right pricing model, you can create your first customiser.

1.  Go to the **Sign Customiser** Admin:

    -   **Universal subscribers**: Go to **Home** in your account.

    -   **Shopify users**: Go to Shopify admin → **Apps** and select **Sign Customiser**.

2.  Click **Create new customiser**.

3.  Choose one of the options:

    -   **Select manufacturer** – choose a preconfigured manufacturer template. Note: If selected, follow the next steps in the [Manufacturer Template](../../get-started/quick-start/) guide.

    -   **Build my own** – set up a customiser using your own supplier
        ​

        ![](/help/intercom-docs/help-centre-images/b875402c78a5175977894df5a9e598d9eb5fd1100a073be4075257b0db95fdf9.jpg)

4.  Choose your **Sign Type**.

5.  Choose your **Pricing** model.

6.  Click **Create**.

You are all set! Your customiser will appear under **Customiser** in the app menu.
​

![](/help/intercom-docs/help-centre-images/6be06161359ea78bd61a39ba291bf0697b1ead2c7b704c5aff9086ea274bf741.jpg)

## Step 5: Populate Your Customiser With Data

### Core setup

You are now ready to configure sizes, pricing, and fonts. The setup process depends on the pricing model you selected.

Choose the relevant letter model guide for further instructions.

-   [Simple Letter Model](../../pricing-and-sizing/getting-started-with-the-simple-letter-model/)

-   [Advanced Letter Model](../../pricing-and-sizing/getting-started-with-the-advanced-model/)

-   [Frame fit Model](../../pricing-and-sizing/frame-fit-model/)

## Step 6: Other Sign Components and Features

Depending on your sign type, you may need to configure additional features such as:

-   Backboards

-   Mounting options

-   Lightboxes

-   Forms

-   Jackets

-   Fonts

Refer to the relevant guides in our **Features** section: Features.

## Step 7: Understand How Order Fulfilment Works

Once you have configured your customiser, it is important to understand how orders are created, processed and fulfilled.

See our order fulfilment guides here:

[Order Fulfilment](../../product-management/fulfillment-process/)

## Step 8: Add the Customiser to Your Website

How you add the customiser depends on your platform.

-   **Shopify users**: You can add the customiser directly to a page or product page.

-   **Universal users**: You will first need to connect the app to your platform and then add it to a page.

Follow the appropriate guide:

-   [Shopify integration guide](../../integrations/shopify-integration-and-theme-setup/)

-   [WordPress / WooCommerce integration guide](../../integrations/connecting-woocommerce-with-sign-customiser/)

-   [Wix integration guide](../../integrations/wix-integration/)

-   [Headless/static website integration guide](../../integrations/custom-api-integration/)

## Step 9: Hide Generated Sign Products From Appearing On Your Storefront

Each time a customer adds a customised sign to the cart, the app creates the sign as a "product" in your backend. This is required for order processing and checkout, just as with other products in your store.

Since these are customised products, you may wish to prevent them from appearing publicly on your storefront.

Follow the relevant guide for your platform.

**For Shopify:**

-   [Hide Custom Sign Products from Your Storefront](../../product-management/hide-custom-sign-products-from-your-storefront/)

-   [Automatically deleting generated products](../../product-management/automatically-deleting-generated-products/)

**For WordPress/WooCommerce:**

-   [Automatically Deleting Generated Products in WordPress](../../integrations/automatically-deleting-generated-products-in-wordpress/)
