Text: Hello World
\nColour: Red
\nFont: Comics
","external_id":"1234","external_data":[],"price":10000,"compare_price":15000,"customiser_id":1,"customiser_language_id":1,"customiser_language_code":"en","customiser_default_language_code":"en","customiser_languages_version":"example-version","customiser_language_hash":"example-hash","customer_display_snapshot":{"line_items":{"Text":"Hello World"},"fields":{"text":{"label":"Text","value":"Hello World"}}},"logo_upload_id":null,"uploads":[{"url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","path":"app-images/demonstration_image_1.jpg","type":"product_image"}],"logo_upload":null,"width_cm":10,"height_cm":10,"length_cm":10,"border_margin_cm":null,"mounting_letter_part":null,"created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00","letter_heights_cm":null}},"links":{"signature_verification":"https://www.signcustomiser.com/help/integrations/subscribe-to-webhooks/"}},{"object":"webhook_event_type","topic":"order:created","description":"Sent after Sign Customiser records an order containing customised products.","deprecated":false,"example_payload":{"order":{"order_id":1,"order_number":4,"external_order_number":"SIGN-12345","external_id":"12345","order_total":120000,"app_total":100000,"currency":"USD","shipping_line":"ground","billing_address":{"first_name":"John","last_name":"Doe","company":"Acme","address_1":"123 Fake Street","address_2":"Unit 456","city":"Brisbane","state":"Queensland","postcode":"4000","country":"Australia","phone":"123456789","email":"john@example.com","created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00"},"shipping_address":{"first_name":"John","last_name":"Doe","company":"Acme","address_1":"123 Fake Street","address_2":"Unit 456","city":"Brisbane","state":"Queensland","postcode":"4000","country":"Australia","phone":"123456789","email":"john@example.com","created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00"},"customer":{"first_name":"John","last_name":"Doe","phone":"123456789","email":"john@example.com","external_id":"1234","created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00"},"products":[{"product_image_url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","product_id":1,"title":"Custom Neon: Hello World","description":"Text: Hello World\nColour: Red\nFont: Comics","description_html":"Text: Hello World
\nColour: Red
\nFont: Comics
","external_id":"1234","external_data":[],"price":10000,"compare_price":15000,"customiser_id":1,"customiser_language_id":1,"customiser_language_code":"en","customiser_default_language_code":"en","customiser_languages_version":"example-version","customiser_language_hash":"example-hash","customer_display_snapshot":{"line_items":{"Text":"Hello World"},"fields":{"text":{"label":"Text","value":"Hello World"}}},"logo_upload_id":null,"uploads":[{"url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","path":"app-images/demonstration_image_1.jpg","type":"product_image"}],"logo_upload":null,"width_cm":10,"height_cm":10,"length_cm":10,"border_margin_cm":null,"mounting_letter_part":null,"created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00","letter_heights_cm":null}],"legacy_products":[],"created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00"}},"links":{"signature_verification":"https://www.signcustomiser.com/help/integrations/subscribe-to-webhooks/"}},{"object":"webhook_event_type","topic":"form:submitted","description":"Deprecated. Sent after a customer submits a Sign Customiser form. Read submissions from GET /api/v3/quotes with the quotes:read scope instead, and deduplicate on the quote id. This webhook still fires on every new submission with an unchanged payload, and has no removal date.","deprecated":true,"example_payload":{"form_submission":{"submission_number":1234,"type":"custom_form_submission","form":{"form_id":1,"customiser_id":1,"label":"Custom Design Form","description":"Lorem ipsum dolor","email":"test@test.com","subject":"My Custom Email Subject","created_at":"2024-01-01T00:00:00+00:00","updated_at":"2024-01-01T00:00:00+00:00"},"responses":[{"field_id":"abcd1234","value":"test@test.com","name":"Your Email","input_type":"EMAIL"}],"created_at":"2024-01-01T00:00:00+00:00","ad_click_ids":{"gclid":"CjwKCAjw7p6aBhAoBhAAEiwA..."},"utm_params":{"utm_source":"google","utm_medium":"cpc","utm_campaign":"spring_sale"}}},"links":{"signature_verification":"https://www.signcustomiser.com/help/integrations/subscribe-to-webhooks/"}}],"pagination":{"has_more":false,"next_cursor":null},"links":{"self":"https://web.signcustomiser.com/api/v3/webhook-event-types","documentation":"https://www.signcustomiser.com/help/api/","next":null},"meta":{"api_version":"v3","request_id":"req_01jz9x2k7c8f3m5n6p7q8r9s0t"}},"properties":{"data":{"type":"array","items":{"type":"object","properties":{"object":{"type":"string"},"topic":{"$ref":"#/components/schemas/WebhookEventTypeItemTopic"},"description":{"type":"string"},"deprecated":{"type":"boolean","description":"Whether new integrations should build against this topic. A deprecated topic keeps firing with an unchanged payload and has no removal date unless its description names one."},"example_payload":{"additionalProperties":true,"description":"A complete example of the payload delivered for this topic. Its shape depends on the topic.","type":"object"},"links":{"type":"object","properties":{"signature_verification":{"type":"string","example":"https://www.signcustomiser.com/help/integrations/subscribe-to-webhooks/"}},"required":["signature_verification"]}},"required":["object","topic","description","deprecated","example_payload","links"]}},"pagination":{"$ref":"#/components/schemas/CustomiserPagination"},"links":{"$ref":"#/components/schemas/WebhookEventTypeLinks"},"meta":{"$ref":"#/components/schemas/CustomiserProductMeta"}},"required":["data","pagination","links","meta"]}}}},"401":{"description":"Missing API key","content":{"application/problem+json":{"schema":{"$ref":"#/components/schemas/MissingApiKeyProblem"}}}},"403":{"description":"Insufficient scope","content":{"application/problem+json":{"schema":{"$ref":"#/components/schemas/InsufficientScopeProblem2"}}}},"422":{"description":"Unknown parameter","content":{"application/problem+json":{"schema":{"$ref":"#/components/schemas/MissingApiKeyProblem"}}}},"429":{"description":"Rate limited","content":{"application/problem+json":{"schema":{"$ref":"#/components/schemas/RateLimitedProblem"}}}}},"tags":["Webhook subscriptions"],"security":[{"default":["webhooks:read"]}]}}},"jsonSchemaDialect":"https://json-schema.org/draft/2020-12/schema","webhooks":{"productCreated":{"post":{"description":"Use this as the product creation callback for custom integrations. When a customer finishes a design, Sign Customiser POSTs this payload to the create-product URL configured on your custom integration. Verify the signature, create the product in your own platform, then return a 200 JSON response containing the `external_id` you will later send in `POST /api/v2/orders`.","operationId":"receiveProductCreated","parameters":[{"description":"Unix timestamp used when generating the delivery signature.","example":"1704067200","in":"header","name":"x-webhook-timestamp","required":true,"schema":{"type":"string"}},{"description":"SHA-256 HMAC signature for the product:created payload.","example":"YOUR_GENERATED_SIGNATURE","in":"header","name":"x-webhook-signature","required":true,"schema":{"type":"string"}}],"requestBody":{"content":{"application/json":{"example":{"product":{"product_id":1,"title":"Custom Neon: Hello World","description":"Text: Hello World\nColour: Red\nFont: Comics","description_html":"Text: Hello World
\nColour: Red
\nFont: Comics
","external_id":"1234","external_data":{},"price":10000,"compare_price":15000,"customiser_id":1,"logo_upload_id":null,"product_image_url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","uploads":[{"url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","type":"product_image"}],"created_at":"2024-01-01T00:00:00.000000Z","updated_at":"2024-01-01T00:00:00.000000Z"}},"schema":{"type":"object"}}},"required":true},"responses":{"200":{"description":"Return your platform product ID","content":{"application/json":{"example":{"external_id":"your-product-id-123"},"schema":{"type":"object"}}}}},"summary":"Product created"}},"orderCreated":{"post":{"description":"Delivered when Sign Customiser records a completed order for your organisation.","operationId":"receiveOrderCreated","parameters":[{"description":"Unix timestamp used when generating the delivery signature.","example":"1704067200","in":"header","name":"x-webhook-timestamp","required":true,"schema":{"type":"string"}},{"description":"SHA-256 HMAC signature for the order:created payload.","example":"YOUR_GENERATED_SIGNATURE","in":"header","name":"x-webhook-signature","required":true,"schema":{"type":"string"}}],"requestBody":{"content":{"application/json":{"example":{"order":{"order_id":1,"order_number":4,"external_order_number":"SIGN-12345","external_id":"12345","order_total":120000,"app_total":100000,"currency":"USD","shipping_line":"ground","billing_address":{"first_name":"John","last_name":"Doe","company":"Acme","address_1":"123 Fake Street","address_2":"Unit 456","city":"Brisbane","state":"Queensland","postcode":"4000","country":"Australia","phone":"123456789","email":"john@example.com","created_at":"2025-10-22T00:55:09+00:00","updated_at":"2025-10-22T00:55:09+00:00"},"shipping_address":{"first_name":"John","last_name":"Doe","company":"Acme","address_1":"123 Fake Street","address_2":"Unit 456","city":"Brisbane","state":"Queensland","postcode":"4000","country":"Australia","phone":"123456789","email":"john@example.com","created_at":"2025-10-22T00:55:09+00:00","updated_at":"2025-10-22T00:55:09+00:00"},"customer":{"first_name":"John","last_name":"Doe","phone":"123456789","email":"john@example.com","external_id":"1234","created_at":"2025-10-22T00:55:09+00:00","updated_at":"2025-10-22T00:55:09+00:00"},"products":[{"product_image_url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","product_id":1,"title":"Custom Neon: Hello World","description":"Text: Hello World\nColour: Red\nFont: Comics","description_html":"Text: Hello World
\nColour: Red
\nFont: Comics
","external_id":"1234","external_data":[],"price":10000,"compare_price":15000,"customiser_id":1,"logo_upload_id":null,"uploads":[{"url":"https://d1no4rdxmwcuog.cloudfront.net/default/app-images/demonstration_image_1.jpg","path":"app-images/demonstration_image_1.jpg","type":"product_image"}],"created_at":"2025-10-22T00:55:09+00:00","updated_at":"2025-10-22T00:55:09+00:00"}],"created_at":"2025-10-22T00:55:09+00:00","updated_at":"2025-10-22T00:55:09+00:00"}},"schema":{"type":"object"}}},"required":true},"responses":{"200":{"description":"Acknowledge delivery","content":{"application/json":{"example":{"ok":true},"schema":{"type":"object"}}}}},"summary":"Order created"}},"formSubmitted":{"post":{"description":"Deprecated. Delivered when a customer submits a Sign Customiser form workflow. Read submissions from GET /api/v3/quotes with the quotes:read scope instead, and deduplicate on the quote id. This webhook still fires on every submission with an unchanged payload, and has no removal date.","operationId":"receiveFormSubmitted","parameters":[{"description":"Unix timestamp used when generating the delivery signature.","example":"1704067200","in":"header","name":"x-webhook-timestamp","required":true,"schema":{"type":"string"}},{"description":"SHA-256 HMAC signature for the form:submitted payload.","example":"YOUR_GENERATED_SIGNATURE","in":"header","name":"x-webhook-signature","required":true,"schema":{"type":"string"}}],"requestBody":{"content":{"application/json":{"example":{"form_submission":{"submission_number":1234,"type":"custom_form_submission","form":{"form_id":1,"customiser_id":1,"label":"Custom Design Form","description":"Lorem ipsum dolor","email":"test@test.com","subject":"My Custom Email Subject","created_at":"2024-01-01T00:00:00.000000Z","updated_at":"2024-01-01T00:00:00.000000Z"},"responses":[{"field_id":"abcd1234","value":"test@test.com","name":"Your Email","input_type":"EMAIL"}],"created_at":"2024-01-01T00:00:00.000000Z"}},"schema":{"type":"object"}}},"required":true},"responses":{"200":{"description":"Acknowledge delivery","content":{"application/json":{"example":{"ok":true},"schema":{"type":"object"}}}}},"summary":"Form submitted"}}}}