Customiser materials

Delete a material

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DELETE/api/v3/customisers/{customiser_id}/materials/{material_id}

Delete a material

Removes the material and returns a deletion receipt: a snapshot of exactly what was removed, so the caller can verify and report the change. A material anything still references is refused with a 409 `resource_in_use` listing the referencing rows — saved presets that chose it — and references are never silently cleared. Requires `customisers:write` and an `Idempotency-Key`; retrying the same request and key replays the original receipt after the row is gone. The delete clears the customiser's cached storefront configuration and runs the advisory language sync, and never regenerates Shopify products, product images, or the product cache.

Delete a material

Overview

Requires customisers:write and an Idempotency-Key; retrying the same request and key replays the original receipt after the row is gone. The delete clears the customiser's cached storefront configuration and runs the advisory language sync, and never regenerates Shopify products, product images, or the product cache.

Authorisation

Bearer token required. Include it in the Authorization header.

Required scope: customisers:write

Path parameters

customiser_idstringpathrequired

The customiser id.

Example: 1

material_idstringpathrequired

The material id.

Example: 5

Delete a material

curl https://web.signcustomiser.com/api/v3/customisers/1/materials/5 \
  --request DELETE \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_API_TOKEN'

{
  "data": {
    "object": "material_deletion_receipt",
    "id": 5,
    "customiser_id": 42,
    "deleted": true,
    "resource": {
      "object": "material",
      "id": 5,
      "customiser_id": 42,
      "name": "Brushed Aluminium",
      "description": null,
      "hexcode": "#737373",
      "excluded_backboard_ids": [],
      "excluded_mounting_ids": [],
      "base_price": 0,
      "currency": "USD",
      "price_multiplier": 1,
      "price_multiplier_target": "base_letter_price",
      "sort_order": 1,
      "image_url": null,
      "button_image_url": null,
      "created_at": "2026-08-13T00:00:00Z",
      "updated_at": "2026-08-13T00:00:00Z"
    }
  },
  "links": {
    "self": "https://web.signcustomiser.com/api/v3/customisers/42/materials/5",
    "documentation": "https://www.signcustomiser.com/help/api/"
  },
  "meta": {
    "api_version": "v3",
    "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
  }
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/missing_idempotency_key",
  "title": "Missing idempotency key",
  "status": 400,
  "code": "missing_idempotency_key",
  "detail": "Provide an Idempotency-Key header for this write.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/missing_api_key",
  "title": "Missing API key",
  "status": 401,
  "code": "missing_api_key",
  "detail": "Provide a store API key as a bearer token.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/insufficient_scope",
  "title": "Insufficient scope",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "This operation requires the customisers:write scope.",
  "required_scopes": [
    "customisers:write"
  ],
  "granted_scopes": [
    "customisers:read"
  ],
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/resource_not_found",
  "title": "Resource not found",
  "status": 404,
  "code": "resource_not_found",
  "detail": "The requested resource does not exist or does not belong to the authenticated store.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/resource_in_use",
  "title": "Resource in use",
  "status": 409,
  "code": "resource_in_use",
  "detail": "This material is still referenced by preset records.",
  "errors": [
    {
      "pointer": "",
      "code": "resource_in_use",
      "detail": "The material is referenced by other records."
    }
  ],
  "referenced_by": [
    {
      "type": "customiser_preset",
      "id": 31,
      "name": "Saved design"
    }
  ],
  "referenced_by_count": 1,
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/unknown_parameter",
  "title": "Unknown query parameter",
  "status": 422,
  "code": "unknown_parameter",
  "detail": "This endpoint accepts no query parameters.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}

{
  "type": "https://www.signcustomiser.com/help/api/problems/rate_limited",
  "title": "Too many requests",
  "status": 429,
  "code": "rate_limited",
  "detail": "You have exceeded the request limit for this API key.",
  "retry_after": 37,
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}