Sign Customiser

Customiser backboards

Get a backboard

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Returns one of the customiser's backboards. Requires customisers:read and is safe to retry. A backboard belonging to another customiser or another store is indistinguishable from an unknown id.

GET/api/v3/customisers/{customiser_id}/backboards/{backboard_id}

Authorisation

Bearer token required. Include it in theAuthorization header.

Required scope: customisers:read

Path parameters

customiser_idstringpathrequired

The customiser id.

Example: 1

backboard_idstringpathrequired

The backboard id, from the list backboards operation.

Example: 11

Get a backboard
curl https://web.signcustomiser.com/api/v3/customisers/1/backboards/11 \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_API_TOKEN'
Response
{
  "data": {
    "object": "backboard",
    "id": 11,
    "customiser_id": 42,
    "name": "Clear Acrylic Panel",
    "description": null,
    "backboard_type": "board",
    "letter_type_ids": [
      3
    ],
    "outline_size": null,
    "allow_multilayer": false,
    "custom_background_enabled": false,
    "show_custom_background": false,
    "base_price": 0,
    "currency": "USD",
    "price_multiplier": 1,
    "price_multiplier_target": "base_letter_price",
    "price_per_sq_cm": null,
    "sort_order": 1,
    "image_url": null,
    "button_image_url": null,
    "geometry": {
      "has_custom_shape": false,
      "status": null,
      "failure_reason": null,
      "measured_at": null
    },
    "created_at": "2026-08-13T00:00:00Z",
    "updated_at": "2026-08-13T00:00:00Z"
  },
  "links": {
    "self": "https://web.signcustomiser.com/api/v3/customisers/42/backboards/11",
    "documentation": "https://www.signcustomiser.com/help/api/"
  },
  "meta": {
    "api_version": "v3",
    "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
  }
}