Changelog

Sign Customiser now allows merchants to download all fonts used in a customiser as a single zip file, streamlining the workflow between design and production.

This feature is particularly valuable when sharing font files with print shops or production partners who need the exact typefaces for custom sign manufacturing.

Learn more: https://docs.signcustomiser.com/en/articles/12670978-how-to-download-fonts-from-a-customiser

Sign Customiser has redesigned the merchant admin experience specifically for channel letter and lightbox sign configuration. The enhanced interface makes it easier to set up and manage the complex multi-component structure of illuminated signs with clearer terminology, nested navigation, and context-aware guidance.

What’s Changed

• Letter Components navigation - The “Letter Types” section has been renamed to “Letter Components” with new nested navigation, making it intuitive to configure the building blocks of channel letter and lightbox signs
• Clearer component structure - Better visual organisation helps you understand how face, sides, trim, back-lit (halo), borders, and internal lighting components fit together
• Context-aware setup guidance - Onboarding instructions now specifically explain how to configure channel letter components (like 3D Illuminated Letters with face, sides, trim) and lightbox components (face, back, sides, borders)
• Enhanced colour previews - Visual colour swatches now appear throughout the admin interface, making it easier to manage the multiple colour options available for different sign components
• Improved product type forms - The interface for assigning colours, materials, and pricing to individual letter components has been redesigned for better clarity
• Frame Fit pricing clarity - Setup instructions for lightbox signs now clearly explain the area-based pricing calculation (width × height) used for frame-focused designs
• Better visual hierarchy - Cards and tables have been refined to reduce clutter when working with multi-layered component configurations

Sign Customiser now supports UV printing on neon signs, giving your customers more creative freedom when designing their custom neon UV signs. This powerful new feature allows merchants to offer both traditional neon tube colours and modern UV-printed face designs on the same sign.

What’s Changed

• UV print customisation - Customers can now select UV print materials and colours for the face of neon signs
• Dual colour options - Configure both tube colours and UV print options independently for maximum design flexibility
• Improved terminology - The customiser interface now clearly distinguishes between “Tube Colors” (the neon tubes) and “UV Print” (the face material)
• Enhanced product types - Neon product types can now specify which colour options apply to tubes versus UV print surfaces
• Better visual representation - Order emails and product images now accurately reflect both tube and UV print colour selections

You can now connect your Wix ecommerce store directly with Sign Customiser via our Integrations page.

This new integration provides you with:

• A widget to embed your customiser in your Wix site directly inside the Wix site editor
• Automatic product creation and add to cart functionality when using the above widget
• Manufacturer order emails and processing

Read our documentation on getting started with Wix:

https://docs.signcustomiser.com/en/articles/10804797-wix-integration

You can now see the exact measurements for each individual word on your sign, not just the overall sign dimensions. Simply select any word to view its specific height, width, and sizing details.

These measurements are currently only supported on signs using either the Multi Color/Font or Drag/Scale/Rotate feature. You can disable this feature in the settings page under “Measurements for individual sign parts”.

We’ve also resolved an issue where resizing individual words wouldn’t properly respect your minimum font height settings. Now when you drag to resize any word, the system correctly checks that word’s size requirements, ensuring your text always meets your specified minimums.

Sign Customiser now makes it simple to apply percentage-based pricing changes across all options in your customiser at once, perfect for seasonal promotions, sales events, or margin adjustments.

What’s Changed

• Percentage-based adjustments - Increase or decrease all prices by a specific percentage for consistent markup changes
• Simple controls - Select whether to increase or decrease prices, then enter your percentage adjustment
• Instant preview - See exactly how your percentage adjustment affects pricing before applying changes
• Bulk application - Apply percentage changes across all pricing tiers simultaneously to maintain your pricing structure

Sign Customiser’s admin interface for volumetric shipping has been significantly improved, making it easier to configure dimensional weight pricing for your signs.

What’s Changed

• Fixed weight data not being passed to Shopify products - Resolved a critical issue where calculated weights weren’t being added to products when “Add weight to product” was enabled
• Enhanced volumetric shipping UI - Added helpful icons, informational banners, and calculation examples to guide configuration
• Improved visual hierarchy - Nested volumetric options now display in a card with proper indentation for better clarity
• Added documentation links - Direct links to relevant help articles and Shopify shipping settings
• Currency code display - Prices now show currency codes alongside values for clearer international pricing
• Weight calculation examples - Live examples help you understand how volumetric weight is calculated for your products

Sign Customiser now supports webhook subscriptions, enabling your systems to receive real-time notifications whenever important events occur. This powerful feature allows you to build responsive integrations that react instantly to customer actions and order updates.

With webhooks, you can subscribe to various events including order creation, product generation, and form submissions. Each webhook delivers detailed event data directly to your specified endpoint, allowing you to automate workflows such as inventory management, fulfilment processes, or customer notifications. The system includes built-in security with webhook signatures to ensure data integrity and authenticity.

This feature is particularly valuable for businesses that need to synchronise Sign Customiser data with external systems, trigger automated workflows, or maintain real-time reporting dashboards. Whether you’re connecting to manufacturing systems, updating CRM records, or triggering email campaigns, webhooks provide the immediate data flow you need.

To start using webhooks and explore available event subscriptions, check our webhook documentation.

Sign Customiser has launched a comprehensive API integration architecture that allows businesses to connect their existing workflows and platforms directly with our sign customisation system. This update particularly benefits larger and enterprise companies who need to integrate Sign Customiser into their established processes.

The new API provides traditional REST endpoints that enable you to programmatically manage customisers, create products, handle orders, and automate your sign business operations. Whether you’re using custom-built systems, enterprise resource planning (ERP) software, or other e-commerce platforms, you can now seamlessly integrate Sign Customiser into your workflow.

We’ve also updated our WordPress integration to leverage this new API architecture, providing improved performance and reliability. Additional platform integrations, including official plugins for Wix and other major platforms, will be available soon.

For detailed implementation guidance and API documentation, visit our Custom API Integration guide.

Sign Customiser’s AI Sign Designer now features powerful image editing capabilities with significant performance improvements and enhanced functionality.

Key Enhancements

Transparency Support Fixed

Critical issues with generating images containing transparency have been resolved. Logos with transparent backgrounds are now handled correctly, maintaining their intended visual appearance across all sign materials including neon and acrylic.

Improved Shape Interpretation for Complex Images

Enhanced shape detection algorithms now provide superior interpretation of busy and complex images. The AI Sign Designer can better distinguish between overlapping elements, handle intricate patterns, and accurately identify shapes in visually dense designs. This improvement ensures that even the most detailed logos and graphics are converted with precision, maintaining the integrity of complex brand elements.