Arranging the option order

Use Sort Option Order to change the order of the main sections your customer sees in the customiser. For example, you can show sizes before colours, move mounting later, or put file upload near the start. The File step shows only when the AI sign designer is on, unless a shopper opens a saved design that has AI artwork.

This does not rename options or change pricing. It only changes the display order.

1. In the sidebar, click Customisers. On a narrow screen, first click the navigation menu button (named Toggle navigation menu) to open the sidebar. Then click the customiser you want to edit.

2. Find Sort Option Order. Where it is depends on the width of the admin area:

• If the admin area is 1040 px wide or more, open Settings in the Customiser Menu. Then click Sort Option Order. In the Universal admin, the sidebar (224 px) and an 8 px gap take 232 px, so this needs a browser window 1272 px wide or more.

• If the admin area is narrower, find Sort Option Order under Sign Components. On a small screen, click Menu first.

3. Drag the sections into the order you want. Each change saves when you drop a section. A Successfully Updated! message shows that the change is saved. The customer customiser changes on desktop and mobile.

Sections you can sort

Each sign type can show different names in this list. These sections can show in the list:

• File

• Text Form

• Fonts

• Colours

• Product Types

• Product Type Colours

• Sizes

• Jackets

• Materials

• Backboards

• Backboard Colours

• Mounting

• Mounting colour

• Additional Input Options

Until you save an order, cut-out metal signs show the neon list in this page, and stencil signs show the channel letter list.

The list shows each name in capital letters. Some names change with the sign type. For example, channel letter and lightbox signs show Product Types and Product Type Colours instead of Colours.

The File row is always in the list. Shoppers see the File step only when the AI sign designer is on, unless they open a saved design that has AI artwork. On other customisers, a move of the File row does not change what shoppers see, unless a shopper opens a saved design that has AI artwork.

Sorting the choices inside a section

Sort Option Order controls the order of the main sections. To sort the choices inside a section, open that section in the Customiser Menu. Then drag the rows in its table.

You can sort the choices inside these areas when they are enabled:

• Fonts

• Sizes

• Colours (Tube Colours and UV Colours, for neon signs)

• Letter Types (channel letter signs) or Lightbox Types (lightbox signs)

• Jackets

• Materials

• Backboards or panels

• Backboard colours or panel colours

• Backlights

• Mountings

• Mounting colours (the Mountings page shows them in both layouts; the narrow Customiser Menu also lists them as Mounting Colours when Mounting Colour Location is set to Detached)

• Additional input options

• Forms

• Fields inside a form

• Icons

Some sections appear only for certain sign types or settings. For example, Materials shows for neon signs only, and Backlights shows for cut-out metal signs with backlight support.