Accepting Collaborator Request in Shopify

Use this guide to view and accept a collaborator request in Shopify.

1. Log in to your Shopify admin.

2. From your Shopify admin, go to Settings > Users. If your store is not part of a Shopify organisation, the menu item is named Users and permissions. ​

   

3. On the Users page, click the Requests tab. Find the collaborator request from Sky Foundry. ​

   

4. If you do not see a request, check the collaborator request code for your store. Go to Settings > Users > Security. The Collaborators card shows the code. On a store that is not part of a Shopify organisation, the card is on the Users and permissions page. When Shopify requires the code, only people who have the code can send a collaborator request. You must still review and approve each request from Users. ​

   

5. On the Requests tab, click the collaborator request that you want to manage.

6. In the Roles section, review the auto-generated role for the collaborator. Shopify groups the permissions into categories, such as Orders, Products, Discounts and Content. ​

   

7. Make sure the role gives permission for the Sign Customiser app. If your problem involves another app, make sure the role gives permission for that app too. ​

   

8. Click Accept request.