Pricing - Frame Fit model | Sign Customiser Docs

Frame Fit prices a sign from its width and height. With a Volumetric parcel, the shipping charge also uses the depth and the packaging allowances. Frame Fit adds no charge for each letter.

A Frame Fit pricing is not tied to a font. A Frame Fit customiser uses one pricing.

Cut-out metal signs also use Frame Fit pricing. The width and height of the sign control the calculation. Lightbox, Braille, Aluminium Plate and Wood Frame customisers also use Frame Fit.

For Neon Letter, Channel Letter and Wood Letter signs, you choose Frame Fit when you create a customiser. On the How do you price your signs? step, select Price per square meter/foot. For Metal Cut-Out, Lightbox, Aluminium Plate, Braille and Wood Frame signs, Frame Fit is set for you. The step does not show.

The Create a sign customiser screen on the step 'How do you price your signs?', with the Price per square meter/foot card marked Frame Fit.

How pricing works in Frame Fit

Frame Fit uses the width and the height of the sign to find the size boundary. A size boundary is the largest width and height that one price covers.

Frame Fit checks the size boundaries in order. It uses the first boundary that is large enough for the sign. For a Lightbox with Volumetric parcel, the boundary must also be deep enough, if you set a Maximum Depth. If the sign is larger than the last boundary, Frame Fit uses the last boundary.

The sign price is the total of the items below, less any discount that you set for the customiser. Price multipliers that you set on a colour or an option also change this total.

The items are:

The Sign Start Price - (Optional) of the size boundary.
The shipping charge, if Sign Customiser calculates shipping.
The price of each option that the customer chooses. Examples are colours, backboards, mountings and extras.

Customer customiser for an aluminium plate sign. The Choose a size panel shows Width and Height in centimetres and the price above the Finish button.

Open the Pricing page

Open the Sign Customiser admin. Select Customisers.
Select your Frame Fit customiser.
In the customiser sidebar, select Core Setup → Pricing.
If the Pricing card is empty, select Add Pricing. If a pricing is already there, select it.

The Add Pricing button shows only when the customiser has no pricing. Frame Fit uses only the first pricing in the list, so do not select Duplicate on it.

The Price Settings page opens. It has a Label field, a Sign Dimension Pricing - (Shipping Unit Pricing) section and a Size Boundaries card.

Set the label

Enter a name in Label. Only you see the label. Customers do not see it.

Set the shipping calculation

In the Sign Dimension Pricing - (Shipping Unit Pricing) section, choose Flat parcel or Volumetric parcel.

Flat parcel

Sign Customiser multiplies the width by the height. It then multiplies the result by your price for each square unit. Choose this option when the shipping cost increases with the area of the sign.

Volumetric parcel

Sign Customiser first calculates the weight of the parcel:

(width + Width Packaging Allowance) × (height + Height Packaging Allowance) × depth ÷ Volumetric divisor

It then multiplies the weight by your price for each kilogram or pound.

Volumetric divisor is required. Your shipping carrier uses this number to calculate the volumetric weight of a parcel.
For most signs, depth is the Fixed Sign Depth that you enter on each size boundary.
For Lightbox signs, Sign Customiser adds the Depth Packaging Allowance to the depth. Maximum Depth is the largest depth that the size boundary covers.

If your Store sells on Shopify, you can select Add weight to product instead of calculating price. Sign Customiser then adds the calculated weight to the Shopify product. Sign Customiser adds no shipping charge. Shopify can use the weight in the weight-based shipping rates that you set up in Shopify. If you do not select this option, Sign Customiser calculates the shipping charge.

For more detail on shipping, read Frame Fit Model.

Add size boundaries

In the Size Boundaries card, select Add size boundary. Select a size boundary to open it.
Enter Maximum Width and Maximum Height. These are the largest width and height that the boundary covers. Both fields are disabled while the pricing has only one size boundary. A single boundary applies to all sizes. Add a second boundary to enable the fields.
For Volumetric parcel, enter Fixed Sign Depth. For a Lightbox with Volumetric parcel, enter Maximum Depth instead. It is disabled in the same way.
In Sign Start Price - (Optional), enter the starting price of a sign of this size. This field is good for additional costs, such as the building cost.
For Volumetric parcel, you can enter Width Packaging Allowance and Height Packaging Allowance. For a Lightbox, you can also enter Depth Packaging Allowance. These values add space for foam and wrapping.
Set the shipping price of the boundary. For Flat parcel, go to Sign Dimension Price - (Shipping Unit Price). Enter the Parcel Cost or the Price per cm² (or Price per in²). Sign Customiser calculates the other value. For Volumetric parcel, go to Shipping Cost Configuration. Enter the Parcel Cost, or enter Cost per kg or Cost per lb. If you selected Add weight to product instead of calculating price, the Parcel Cost and Cost per kg or Cost per lb fields do not show. A Weight Configuration panel shows instead.
Select Done.
Repeat these steps for each size boundary. Each boundary must have a greater width and a greater height than the boundary before it.
Select Save.

The admin shows the length unit of your Store, cm or in, next to each size field.

Sizing - Frame Fit Model explains how customers choose sizes.
Frame Fit Model gives more detail on shipping.