Auto-Save Customer selections

When you turn on Save sign design for next visit, customers can leave your website and return later with their previous selections automatically pre-loaded in the customiser. This setting is off until you turn it on.

Customers continue where they left off and do not have to redo their design. The undo history is also kept when they return.

The customiser saves the design in the browser of the customer, on the device that the customer uses. Each customiser keeps its own saved design. The saved design does not show in these cases:

• The customer returns on a different device.

• The customer clears the browser storage.

To let a customer open a design on a different device, use sharing. Sharing works only if your plan includes sharing and your store has an active subscription or a trial with a payment method. Then set Share Sign Location to any option except Disabled. The customer then uses the share button when the design has text. The Share Sign Location dropdown sets the position of the share button.

Turn on design saving

1. Go to the Sign Customiser admin:

   • Universal subscribers: Go to Home in your account.

   • Shopify users: Navigate to Shopify admin → Apps → Sign Customiser.

2. Click Customisers in the menu.

3. Select the customiser you want to edit.

4. In the left-hand menu, go to Features → Share and Save.

   

5. In the Sharing & Saving card, tick the Save sign design for next visit checkbox. It is below the Share Sign Location dropdown. Do not change the dropdown for this setting.

   

6. Click Save.