How to invite additional users
Invite team members to your Sign Customiser company account, and revoke invitations or remove members.
Last updated:
Company Settings is not shown in the Shopify admin menu.
Invite team members to your company account. An invited person joins your company with the Member role. Members can use every Store in your company. Only company owners can change company details, invite members, remove members, or revoke invitations.
How to Invite Team Members
Follow these steps to invite a new user to your company:
-
Log in to Sign Customiser. Enter your email address and password. Click Log in.
-
Open Company Settings. In the left sidebar, find the Your Company group. Click Company Settings. Only company owners see this item in the sidebar.
-
Find the Members section. On the Company page, find the Members section. Click the Invite members button.
-
Send the invitation. Enter the email address of the person you want to invite. Click Send invitation. Sign Customiser sends an invitation email to that address. The invitation link is valid for 7 days. After 7 days, the link does not work.
Using the Invitation Link
The invited person receives an email with an Accept Invitation button. The button opens the signup page with their unique invitation link. The person must use this link to create their account. The link accepts the invitation and connects the new account to your company.
If the person signs up in a different way, they get a separate company of their own. You cannot invite that email address to your company after that. If you do not need the pending invitation, revoke it in Company Settings.
Email Address Requirements
The email address must not already have an account at web.signcustomiser.com. You cannot invite an existing user to any company. If the person has an account, ask them to use a different email address.
After Invitation Acceptance
After the person accepts the invitation and completes signup, they can use every Store in your company. They join with the Member role. Members do not see Company Settings in the sidebar. The Billing menu item is locked for members.
Revoke an Invitation or Remove a Member
Only company owners can do these tasks. Open Company Settings first.
-
To cancel an invitation, find it in the Pending Invitations section. Click Revoke. This section shows only when an invitation is pending.
-
To remove a member, find the person in the Members section. Click Remove. Click Remove Member to confirm. The person immediately loses access to your company.