Shopify Shipping Location Setup

Your default Shopify location must be able to fulfil online orders. If it cannot, the warning in the Sign Customiser app says this may prevent customers from adding custom signs to their cart. This applies to stores with one location and to stores with many locations.

Find the cause of the warning

When the default location has a problem, the Sign Customiser app in the Shopify admin shows this warning: Default location doesn’t have shipping enabled. We also send an email with the subject “[Action Required] Your Shopify shipping location needs attention”. The email gives the cause. The warning does not.

Find the cause in the email. Then do the matching fix below. If you cannot find the email, contact support and give your Store name.

Your default shipping location is not active.

1. In the Shopify admin, go to Settings > Locations.

2. In the All locations section, select your default location.

3. Select Activate location.

Your default location is not set up to fulfil online orders.

Shopify calls this setting “Inventory at this location is available to fulfill online orders”. Contact support and give your Store name.

Your default location is not configured to ship inventory.

Contact support and give your Store name.

Your default location is not included in your default delivery profile.

Do the steps in “Add your default location to your shipping profile” below.

No default delivery profile was found.

Contact support and give your Store name.

Add your default location to your shipping profile

Your screen can differ from the screenshots in this section. Use the names in the steps.

1. Log in to the Shopify admin.

2. From your Shopify admin, go to Settings.

3. In Settings, select Locations. Find your default location. Write down the location name. You need it in the next steps. In this example, the name is Test Location 2.

4. In Settings, select Shipping and delivery. Select General profile. In the screenshot, the card for this profile is named General shipping rates. The page that opens is titled General profile.

5. On the General profile page, find the Fulfillment locations section. Select Add location. In the screenshot, the section is named Fulfillment location and the link is named Add locations. Select your default location from step 3. Select Add.

If you do not see a fulfilment locations section, or you cannot add your default location, contact support and give your Store name.

The next two screenshots show a Not shipping from these locations section with an Add rates button, and an Add rate window. This article does not use them.

6. Select Save.

Check that the warning clears

The Sign Customiser app can show the warning for up to one day after you fix the setting. To check again now, select Refresh in the warning. You can refresh one time each 60 seconds.

When the check passes, the warning goes away.