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Custom sign products have tax enabled by default. Shopify applies the tax rules that you set up in Shopify. In the European Union, this tax is called VAT. To disable tax for your custom sign products, do these steps.

Note: The Tax option is only for Stores that are connected to Shopify. It shows in the Shopify admin and in the Sign Customiser admin. Sign Customiser sets the tax setting on the Shopify product that it creates for each custom sign. Stores on other platforms do not show the option.

  1. Open the customiser that you want to change.

  2. In the menu, click General Settings.

    The Settings group in the Customiser Menu, with General Settings highlighted and the items Product, Discounts, Theme Colours, Sort Option Order, Languages, Adjust all prices and Admin below it.

  3. Scroll down to the Product section on the General Settings page. Do not use the Product item in the menu.

  4. Under Tax, select Don’t charge tax on this product.

    The Product section of General Settings with the Tax option and its helper text.

  5. Click Save.

The new setting applies to custom sign products that Sign Customiser creates after you save. Products that exist already keep their old tax setting.

To set a discount, click Discounts in the menu.

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