Update manufacturer email address

You can send manufacturer order emails to more than one address. Put a comma between the addresses, for example first@email.com,second@email.com.

To change the manufacturer email address:

1. Open Sign Customiser. In Shopify, open the app from your Shopify admin. In the Universal admin (web.signcustomiser.com), you are already there.

2. Click Customisers.

3. Click the customiser you want to change.

4. If the admin area is narrower than 799 px, click Menu first. Find Email Workflows in the menu. If the admin area is 1040 px wide or more, expand Email Workflows in the Customiser Menu first. Then click Manufacturer Email.

   

5. Type the address in Receiver Email.

6. Click Save. The button is at the bottom right of the form.

   

Good to know:

• The new address applies to order emails that the app sends after you save. To send an earlier order to the new address, open Orders. In the Actions column, open the menu for that order and choose Resend manufacturer email. This option is not available for every order.

• The address applies to this customiser only. Do these steps again for each customiser that needs it.

• If you leave Receiver Email blank, the app uses the email of the manufacturer assigned to this customiser, if there is one. If there is none, it uses the store’s email (for a Universal store that is not linked to Shopify, the Store owner’s email).

• If the page shows PRO plan required, your plan does not include this setting. To check your plan, go to Your Company → Billing. In Shopify, go to Subscription/Credit.